Encantada Tulum Hotel ★★★★

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Encantada Tulum | Tulum | Mexico

Km 8.7 Carretera Tulum Boca Paila, 77780 Tulum, Mexico

➤ Encantada Tulum | Quintana Roo

Situated on an unspoilt beach between the Sian Ka’an Biosphere Reserve and Tulum National Park, Hotel Encantada offers tropical gardens, a free Wi-Fi zone and stylish rooms with sea or garden views.

Decorated with local textiles and artwork, each charming room has sliding glass doors which open onto a private terrace. All rooms have a ceiling fan, mosquito nets and a private bathroom.

A varied continental breakfast is provided, including home-baked bread, fresh fruit, yogurt and granola. Mexican and international dishes are available for lunch, served in the bar or on the beach.

You can book a relaxing massage or hot stone treatment on the beach at Hotel Encantada. The 24-hour reception also includes a concierge and free bicycle rental service.

Free private parking is available on site, and Cancún is a 90-minute drive away. Airport transfers can be arranged on request.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

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Room choices in Encantada Tulum Hotel

Encantada Tulum Hotel Services

Internet WiFi is available in public areas and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet
View View
Outdoors Outdoor furniture, Beachfront, Private beach area, Balcony, Terrace, Garden
Room Amenities Socket near the bed, Clothes rack
Activities Bicycle rental, Beach, Snorkelling Additional chargeOff-site, Diving Additional chargeOff-site, Cycling Off-site, Windsurfing Additional chargeOff-site, Fishing Additional chargeOff-site
Living Area Seating Area
Food & Drink Coffee house on site, Wine/champagne Additional charge, Special diet menus (on request), Breakfast in the room, Bar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Parking garage, Accessible parking
Reception services Invoice provided, Private check-in/check-out, Concierge service, Luggage storage, Tour desk, 24-hour front desk
Entertainment and family services Board games/puzzles
Cleaning services Daily housekeeping, Laundry Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Key access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Adult only, Air conditioning, Non-smoking throughout, Mosquito net, Hardwood or parquet floors, Private entrance, Fan, Airport shuttle Additional charge, Non-smoking rooms, Room service
Wellness Yoga classes, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa/wellness packages, Spa facilities, Body wrap, Body scrub, Body treatments, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge, Spa and wellness centre Additional charge
Languages spoken English, Spanish

Encantada Tulum Hotel Terms and Conditions

Check-in From 15:00 to 00:30
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children older than 12 years are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Accepted payment methods Cash is not accepted Encantada Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Children 12 years and older are allowed to stay at the property. Please, contact the property for further details on the additional children fees.

Please note that the property cannot accept group bookings of more than 3 rooms.

Zero Waste Certification: Since 2021, we have been collaborating with EUKARIOTA to improve waste management at our Tulum properties. Our efforts have focused on finding effective ways to deal with waste and achieve significant waste reductions. We are proud to share that in August 2023, we have received Zero Waste facility certification, a municipal, state and federal recognition that certifies our good waste management, for Namron Hospitality, La Valise Tulum, Radhoo, NEST, Encantada and NÜ. This certification is just one of the many actions we take at Namron Hospitality as part of our commitment to environmental responsibility.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Encantada Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

How do I get the best price guarantee for Encantada Tulum Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Encantada Tulum Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Encantada Tulum Hotel?

WiFi is available in public areas and is free of charge.

Is there free parking available at Encantada Tulum Hotel?

Free private parking is possible on site (reservation is not needed)., Parking garage, Accessible parking

What are the outdoor activities at Encantada Tulum Hotel

Outdoor furniture, Beachfront, Private beach area, Balcony, Terrace, Garden

What languages are spoken at Encantada Tulum Hotel?

English, Spanish

What are the general services offered at Encantada Tulum Hotel?

Shuttle service Additional charge, Adult only, Air conditioning, Non-smoking throughout, Mosquito net, Hardwood or parquet floors, Private entrance, Fan, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Encantada Tulum Hotel?

Pets are not allowed.

What is the check-in time at Encantada Tulum Hotel?

From 15:00 to 00:30

What is the check-out time at Encantada Tulum Hotel?

Until 12:00

100% real reviews of Encantada Tulum Hotel

If you have any questions regarding the facilities or services provided at Encantada Tulum Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

10,0
Purpose of trip: Leisure trip
What was the highlight of Encantada Tulum Hotel
Perfect magical mother daughter getaway
I loved absolutely everything!!!! It was magical!
There was not one thing we didn’t like!
10,0
Purpose of trip: Leisure trip
What was the highlight of Encantada Tulum Hotel
Absolutely exceptional hotel in paradise!
My entire stay at Encandtada from start to finish was abolsutrly exceptional. All of the staff were super friendly and helpful - they did everything to make my stay the best it could possible be. The inclusive breakfast was SO tasty, and the geenral menu was really varied (the ceviche and fish tacos were incredible). The beach felt perfectly secluded and relaxing and the access to the pool at Radhoo made it even better. I also enjoyed having an exclusive one-on-one yoga class on my veranda. It was honestly paradise and I would return in a heartbeat
Nothing - it was all fantastic! The only thing I didn't like was leaving!
10,0
Purpose of trip: Leisure trip
What was the highlight of Encantada Tulum Hotel
A little gem in Tulum.
The location is perfect, right on a beautiful, fine sand beach along the hotel/restaurant road in Tulum. The facilities are intimate and designed for private comfort. The rooms are spacious and well-appointed. The food is excellent at the hotel, and there are several wonderful restaurants within walking distance. The best part, however, is an attentive, friendly and caring staff—from the concierges to the servers to the bell workers. All were hugely accommodating and made us feel welcomed and valued throughout our stay.
There was really nothing we didn’t like.
10,0
Purpose of trip: Leisure trip
What was the highlight of Encantada Tulum Hotel
Excellent
Service was excellent and the room, plus view was beautiful. Breakfast was great as well - good quality food and enough variety for 3-4 days.
Coffee / tea facility in the room would be good. A retractable shade for the patios outside the rooms would be great as well. Also thicker curtains in the room would be better for sleep.

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